Last Updated: 9/7/2025

Your privacy is important to us. This Privacy Policy explains how Primary Pathways Speech and Language Services LLC (“we,” “our,” or “us”) collects, uses, and protects the information you provide when using our website and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing details, and other contact information.

• Communication Data: If you contact us via forms, calls, texts, or other channels, we may collect call recordings, voicemail, and text messages.

• Technical Information: IP address, browser type, device data, and usage activity on our website.

• Cookies & Tracking Data: We may use cookies and analytics tools to improve your browsing experience.

2. How We Use Your Information

We collect and use your information to:

• Provide and improve our products and services

• Respond to your inquiries and customer service requests

• Send important updates and notifications

• Process payments and billing

• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.
However, we may share your data in the following cases:

• Service Providers: We may share your information with trusted providers like Nextiva for phone, SMS, and communication services.

• Legal Compliance: If required by law or to protect our rights and safety.

• Business Transfers: In the event of a merger, acquisition, or sale.

4. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information

• Opt out of marketing communications

• Request information about how we use your data

5. Data Security

We implement industry-standard security measures to protect your information, including encryption and secure access controls. However, no method of transmission or storage is 100% secure.

6. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of these third parties.

7. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Primary Pathways Speech and Language Services LLC
1258 Concord Road SE, Suite 104, Smyrna, GA 30080

info@primarypathways.com

(404) 592-9205